End User Computing



IT Helpdesk Services

About IT Helpdesk Service

We offer helpdesk solutions exclusively staffed for your business needs and provide resources that understand your environment.

Our service desk services provide professional and immediate help desk support without expensive overhead.

IT Helpdesk ServiceFeatures:

Service Request Management:

Service request management caters to basic service requests and takes defined actions based on permissible parameters.

Incident Management:

Incident management helps troubleshoot and resolve basic issues that can be resolved remotely with the help of our extensive knowledgebase created from prior experiences.

On-site Resolution:

If an on-site assistance is required, the IT helpdesk team transfers the requirement for on-site resolution.

IT Helpdesk ServiceBenefits:

Save Internal IT Resources.

Reduce IT Budgets.

Available to you 24x7x365.

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HEAD OFFICE

Al-Futtaim Engineering & Technologies Airport Road, Garhoud, Dubai,
United Arab Emirates

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800 AFET (2338)

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Looking forward to working with you!